Raphael
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Michaelangelo
   
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Mess with the best, get bapped like the rest!
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« on: September 16, 2011, 07:21:03 AM » |
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Yes, Raph is having one of 'those' weeks!
In the last month or so, I've gone on an online buying blitz, getting DVDs from Amazon.uk, a watch from Singapore, a magazine from England, diecast cars from England and various LDDs from the US. All but the watch and one LDD order have arrived no problem. In fact, the Amazon.co.uk order took a week, with a long weekend in the middle, so I was quite pleased with that order.
No, the problem is with the 2nd LDD order. It was held up shipping, due to Irene blowing through New York, no problem, perfectly understandable. It was a day or two behind my first LDD order, which arrived a week ago today. I get them shipped to my office, so that I can pretty much guarantee that someone will be here when it arrives. So, I wait...I check the online tracking...Monday, nothing...Tuesday, nothing... Wednesday, nothing...
Wednesday night, I check the tracking again on the USPS website and this is the last posted bit of info: "Addressee requested later delivery - item being held at addressee's request". Well, isn't that nice? My question is, where did they attempt delivery at, because it sure as heck wasn't here! And, as the addressee in question, you would think that I would remember requesting that it be held. So, Thursday morning, I'm not in the best of moods and head for the post office next door to the office to see what's what. Silly me, thinking that's the post office they would have held it at. Oh no, the girl there tells me, that would be at the main branch. Here's the phone number.
I grumble my way back to the office and call the number. I dial wrong and get the wrong number. Now I'm already not thrilled with using the g-d phone so this doesn't help. I try again and it rings 15 times - no answer, no answering machine, no voice mail...I hang up. I start looking on the Canada Post website and decided to wait till the mail is delivered today before trying anything else. At lunch I do the mail run, no package, no attempted delivery notice. Get some lunch (and not even close to what I wanted for lunch, which doesn't help) and I come back to the office to try again. First, the main post office - 1 minute of rings, with no answer. Then the toll free number from the website. Ye gods, I get stuck in "Press 1 for..." purgatory! After finally getting to the point where I'm waiting for a human, I get "We are experiencing longer than average wait times, feel free to try our website...".
I've tried the website and danged if I can figure out how to create a service ticket, I'm tired of the phone, so I hang it up. A coworker tries and gets busy signals, etc. By the end of lunch, I have decided that whoever gets my package had better, at least, enjoy it because I'm obviously not getting it. Mess with the website a bit more, with no luck. Around 2:30, I try the toll free number again, hold the phone to my ear listening to crappy music and repeated attempts to get me to use the website. Eventually tiring of that, I put on the speaker phone just as a human picks up. She looks into things and assures me that what’s on the USPS website is wrong, they didn’t contact the addressee (well, duh) and that I should get the package “today”. I tell her our mail has already been delivered and she say s that they have till 5:00pm. So I have to wait it out a bit longer.
According to Canada Post’s tracking, the package was sorted through the delivery facility at 7:00pm last night, so maybe, just maybe, the order will arrive today. Oy.
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